USA Home Pro Services Privacy Policy

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USA Home Pro Services Privacy Policy

Thank you for reading our Privacy Notice. Your privacy is important to you and to us. This notice explains how we use your information and keep it safe. 

Importantly, it explains the choices you can make at any time about how your information may be used.

This notice applies to USA Home Pro Services current, future customers as well as anyone who requests information from our company through calls, texts, internet inquiries, seminar participation, or answering our social media, radio, magazine, or newspaper ads.

Anyone who contacts USA Home Pro Services LLC is covered by this notice

The information we collect

To better run our business, we collect information about you, your equipment and how you use our products and services. This can include:

Account information. You give us information about yourself, such as contact and billing information. We also keep service-related history and details, including Customer Proprietary Network Information.

Equipment information. We collect information about equipment on our network like the type of insulation or ventilation you use for your attics, device ID, and phone number.

Network performance. We monitor and test the health and performance of our network. This includes your use of Products and Services to show how our network and your device are working.

Location information. Location data is generated when you fill out information cards or respond to our contact pages. Also if you verbally apply such information to sales or customer service.

Web browsing and app information. We automatically collect a variety of information which may include time spent on our websites or apps, website and IP addresses and advertising IDs.. We don’t decrypt information from secure websites or apps – such as passwords or banking information.

Biometric information. We do not collect such information.

Third-party information. We get information from outside sources like credit reports, marketing mailing lists and commercially available demographic and geographic data. Social media posts also may be collected, if you reach out to us directly or mention USA Home Pro Services LLC. Sometimes this data is de-identified, aggregated, or anonymized.

All these types of information are considered Personal Information when they can reasonably be linked to you as an identifiable person or household. For instance, information is personal when it can be linked to your name, account number or device.

How we use your information

We rely on the information we collect to support our business functions, power our products and improve your experience, such as when we: Combine it with the information from testing and running our company to determine which products and services better meet the needs of our customers. Provide our products and services. Contact you.

Improve your experience and safety. This includes verifying your identity, detecting and preventing fraud, protecting your financial accounts, authorizing transactions and assisting your interactions with customer care.

Improve and protect our network.

Use it to help understand which additional products and services may interest you and others. (We don’t access or use the content of your texts, emails or calls for this or any other marketing and advertising.)

Design and deliver advertising, marketing and promotional campaigns to you and others – and measuring their effectiveness (See your choices).

Use it for billing, collection, and protection of our property and legal rights.

Prevent and investigate security issues, illegal activities, and violations of our terms and conditions.

De-identify, aggregate, or anonymize it to protect your privacy and security. We don’t try to re-identify this data like attempting to associate it with an individual person except to evaluate the effectiveness of our de-identification policies and procedures.

Conduct research and create aggregated reports – reports that offer insights about groups of customers, but not individuals (we do not attempt to re-identify individuals in aggregated reports).

How we share your information

As described in the following paragraphs, USA Home Pro Services shares information within our own company and affiliates. We do not share your information with any other third party individual or business.

Affiliates: We share information that identifies you personally with our affiliates, such as Dan Independent Contractor. When we share this information, they must follow this Privacy Notice regarding your info, not just their own policy. This includes the privacy choices you make with USA Home Pro Services.

USA Home Pro Services affiliates for advertising and marketing. We may share information with affiliates and other companies to deliver our ads and marketing or to assess their effectiveness. 

Non-USA Home Pro Services companies provide a service. We use suppliers for services like marketing and mailing bills and to support our products. When we share your information with suppliers, we require them to use it only for the intended purpose and to protect it consistently with this notice.

Non-USA Home Pro Services companies for identity verification. We share your information to protect you from fraud, authenticate your identity, protect your financial accounts and authorize transactions. When we share with companies like your bank for this purpose, we require them to use it only for the intended purpose and to protect it consistently with this notice. 

Non-USA Home Pro Services companies and non-branded affiliates with your consent. If we have your opt-in consent, we may share your information consistently with your direction.

Non-USA Home Pro Services companies or entities where authorized or required by law. This can happen when we:

Comply with court orders, subpoenas, and lawful discovery requests, and as otherwise authorized or required by law. Like all companies, we must comply with legal requirements. You can learn more in our Transparency Report.

Detect and prevent fraud.

Provide or obtain information related to payment for your service.

Route your calls or other communications, like connecting calls or text messages with other carrier networks.

Ensure network operations and security, defend against legal claims and enforce our legal rights.

Notify, respond, or provide information (including location) to an appropriate governmental entity in emergency circumstances such as immediate danger of death or serious physical injury.

Alert the National Center for Missing and Exploited Children to information concerning child pornography if we become aware through the provision of our services.

Share the names, addresses and telephone numbers of non-mobile phone customers with phone directory publishers and directory assistance services as required by law. We honor your request for non-published or non-listed numbers.

Provide name and phone number for wireline and wireless Caller ID and related services like Call Trace.

Non-USA Home Pro Services companies for location services. With your consent, we may share your location information for traffic and mapping purposes and other location services to which you subscribe. We share only with your consent unless required by law. Keep in mind:

You may give your consent to us, or you may give it directly to another company – like another supply company.

If you give it directly to another company, that company governs the use or disclosure of location.

Your privacy choices and controls

You can manage how we use and share your information for certain activities including advertising and marketing. Here are key examples:

Sharing or selling my personal information. We may share limited information to create, deliver, and measure advertisements for things you might like. This includes targeted advertising, which may be based on personal data obtained from your interactions with other businesses. We also share information in ways that may be considered a sale of information under some state laws, such as exchanging subscriber lists for marketing.

You can ask us to stop at any time, just:

Visit www.usahomepro.services 

Contact us at (307) 446-2827

We recognize and honor the preference signal associated with a Global Privacy Control.

Access, delete and correct your personal information. You can ask to see what personal information we have about you. You can also ask us to delete or correct it.

Access and Portability. If you want to see the personal information we’ve collected, you can ask us for it. We will describe the categories of info we collect, the specific pieces we’ve collected, the sources of the information, the purposes for collecting, sharing or selling it and the categories of non-USA Home Pro Services companies with whom we shared it. You can also ask to “port” your data, which means you get a copy that you can take with you.

Delete. You can ask us to delete your personal information. In keeping with various state laws, please know that we will keep data needed for things like running the business, security and fraud protection, compliance with legal obligations and marketing our products and services to our own customers.

Correct. You can ask us to correct the inaccurate personal information we have about you. We’ll ask you to provide documentation to support the correction and let you know the result.

To access, delete or correct your information, visit our contact page at https://usahomepro.services/privacy-policy .  you can also contact us at (307) 446-2827. 

We don’t mind if you make access, deletion or correction requests, or ask us not to sell or share information. These are rights under certain state laws, and we have extended their availability to others across the U.S., regardless of where you live. 

If you live in certain states, we won’t collect, use, store or share your sensitive personal information for marketing and advertising unless you supply us permission to do so. This includes information like ethnicity and racial origin. The states are Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia.

Identity verification. Non-USA Home Pro Services companies like your bank may receive limited information from us to help protect your accounts from fraud, verify your identity and make sure it’s really you authorize a transaction. We do not allow these non-USA Home Pro Services companies to use your information for any purpose except supporting those services. You are generally enrolled through the non-USA Home Pro Services company, but you can stop at any time through us by visiting https://usahomepro.services/privacy-policy.

Contact preferences. We like to tell you about offers and programs that may interest you. You can manage how we do that. Keep in mind that we still may need to contact you with service and non-marketing messages. 

Online behavioral advertising. You have industry-wide choices about online, interest-based advertising.

Companies including USA Home Pro Services may use cookies, mobile advertising identifiers, and other technologies to collect information about your use of websites including ours. This information can be used to analyze and track online activity or deliver ads and content tailored to your interests.

You can opt out of online behavioral advertising from companies that participate in the Digital Advertising Alliance. Go to https://usahomepro.services/privacy-policy 

You can limit collection of data on websites by managing cookies and similar technologies on your computer. Remember that if you change computers, devices, or web browsers, or if you delete cookies, you will need to manage them again.

We don’t knowingly allow unknown companies to collect your personally identifiable activity on our websites for their own use and tracking.

Changes in ownership or to the notice

Information about you may be shared or transferred to if USA Home Pro Services is part of a merger, acquisition, sale of company assets or transition of service to another provider. Information could also be shared in the unlikely event that our business became insolvent, bankrupt or put into receivership.

We update this Privacy Notice as necessary to reflect business changes and satisfy legal requirements. We post prominent notice on our websites of any material changes. We give you reasonable notice before any material changes take effect.

Information specific to business customers

We don’t use our business customers’ user information for marketing or advertising, except to market business products and services, including new products. However, we may use our relationship with you to qualify you for certain deals on consumer products and services. 

Information specific to children

We don’t knowingly collect personal information from anyone under 21 without parental notice, and we get parental consent where appropriate. We also won’t contact a child under 21 for marketing purposes without parental consent. However, if we are not aware that a child is using a service or device purchased by an adult, we may collect the information and treat it as the adult’s. 

You can contact us with questions about this notice. You can write to us at USA Home Pro Services 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801. Contact us through https://usahomepro.services/privacy-policyor call us at  (307) 448-2827

You also have the option to file a complaint with the FTC Bureau of Consumer Protection using an online form or calling toll-free to 877.FTC.HELP ((877) 382.4357; TTY: (866) 653.4261). Other rights and remedies also may be available to you under federal or other laws.